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Returns
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We accept returns within 30 days of delivery.
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Items must be unused, in original packaging, and in the same condition you received them.
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To initiate a return, contact us at contact@floranti.com-eu with your order number.
Non-Returnable Items
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Gift cards
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Final sale or clearance items
Refunds
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Once your return is received and inspected, we will notify you by email.
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Approved refunds will be processed to your original payment method within 5–10 business days.
Exchanges
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If you need an exchange (e.g., damaged or defective item), please contact us at contact@floranti.com-eu.
Return Shipping Costs
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Customers are responsible for return shipping costs unless the item arrived damaged or defective.
